We are here to help you.
Our staff have the right to be treated with dignity
and respect at all times without the risk of
threatening behaviour or violence.
They should be able to do their jobs without being
physically or verbally abused.
This behaviour will NOT be tolerated towards SCFH.
Your actions may result in not only
being asked to leave the clinic but will also result in
being dismissed as a patient here at SCFH. In
extreme cases, the police will be contacted.
Most people respect this.
Thank you for being one of them.
Types of behaviour considered to be inappropriate
1. Using bad language or swearing at staff.
2. Any physical violence towards any doctors, nurses or the staff working in
the clinic.
3. Verbal abuse towards the staff in any form including insults and threats.
4. Persistent or unrealistic demands that cause stress to staff.
5. Causing damage/stealing from the clinic, staff or patients.
6. Disruptive behaviour of any kind that could jeopardize the health and
safety of others, or that impedes the ability to provide healthcare by
threatening the performance of the healthcare team.