Health Card Help & FAQ's

Health Card Validation:

A valid Ontario Health Card must be presented at each visit. If a valid Health Card is not presented, or your Health Card has expired there will be a charge for your visit, a fee that can be fully reimbursed within 60 days if you provide the clinic with the updated information.

If you renew your Ontario Health Card, please call the clinic to provide your updated information.

What you need to know!

Lost or Stolen Health Card...

If your health card is lost, stolen or damaged please call the Service Ontario INFOline at

1-866-532-3161.

Expired...

When your health card expires you will need to visit Service Ontario to have your card updated. When you receive your new card please bring it to your next visit so that the receptionist can update your information in our medical records.

Why you need your Health Card

Our clinic uses a kiosk check in and a valid health card is requird to check in correctly.

Moved or Name Change

You are required by law to inform the Ministry of Health and Long-Term Care if you change your address. If your address has changed, visit or call your local OHIP office or Service Ontario sites. Please refer to the ministry website at http://www.health.gov.on.ca/en/public/publications/ohip/address.aspx for more options.

If the information shown on your health card has changed (e.g., change of name) you can visit your local Service Ontario Site.

Service Ontario Resources

Click on any of the Service Ontario links below for addition support.

*OHIP: Frequently Asked Questions: *Apply for OHIP and get a health card

*Reasons to visit a Service Ontario